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Subscribe to RSS Feed| Creating a Service Management Program |
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| Whether your organization is just starting out in your IT Service Management transformation, or you are looking for guidance around your current Service Management program, Third Sky offers the expertise you need to ensure you meet and exceed your goals. Vision & Strategy ServiceThird Sky's Vision & Strategy Services help our customers develop a shared and supported vision of the outcomes to result from the execution of an improvement program and the adoption of ITSM principles and to agree to the high-level strategy for making these outcomes real in the organization. IT Service Management Roadmapping ServiceThird Sky's IT Service Management Roadmapping Service provides customers with a Third Sky "Horizons" roadmap that captures and summarizes the current state of the organization, outlines specific recommendations for maturing the ITSM processes, and presents concrete proposed actions tailored for each recommendation. TIPA® ITIL® AssessmentThird Sky’s TIPA Assessment provides organizations with a clear, objective and highly repeatable assessment of their ITIL process maturity, as well as a report on identified Strengths, Weaknesses, Opportunities and Threats, all leading to a Roadmap for high value process improvements. |